CUSTOMER SERVICE SENIOR OFFICER

 Coordinate daily with other senior officers to optimize on stock management and on goods daily shipments.  Monitor Daily output report from plant and FG Inventory to ensure availability of goods for shipment.  Receive, review and approve all credit notes, and specify reasons for returns.  Follow up on matters resulting from the biweekly CSD meeting.

 Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.