RMA Technician
- المدينة
- الرياض
- نوع العمل
- حضوري
- تاريخ النشر
- لم تذكره جهة العمل
عن الوظيفة
· Perform functional test of company’s board and system level products. · Test and troubleshoot board failures as required. · Provide detailed symptom descriptions for failures uncovered during functional test to assist in component-level troubleshooting. · Follow all applicable work instructions to perform testing and repair processes.
· Replace of fix hardware components as needed. · Follow and improve RMA procedure as per company and vendor policy. · Discuss problems (technical and process) encountered while testing/troubleshooting with supervisor and engineering staff and recommend solutions to improve work efficiency.
اقرأ الوصف كاملاً
· Escalate product and process issues to management and help with problem resolution. · Follow all company, safety and production procedures and regulations and maintains a clean and orderly workstation. · Communicate RMA updates to sales team. · Keep records for RMA requests and detailed reports for each one.
· Make sure to meet the service level required by company. Requirements: · Minimum electronics certification from accredited two-year technical or four-year Engineering school. · Using test instruments like Multimeter, Oscilloscope, Power Supplies, etc. · Perform bord soldering and faulty component identifying and replacement.
· Networking Knowledge is required. · Low current systems experience such as CCTV, Access control, Alarm systems and smart home. · Reading and understanding schematics, datasheets, and written work instructions. · Ability to handle job stress and interact effectively with others in the workplace.
· Good command of the English language: Ability to read, write and speak English well. · Ability to carry out detailed written and oral instructions.