Technical Support Officer
- المدينة
- الرياض
- نوع العمل
- حضوري
- تاريخ النشر
- لم تذكره جهة العمل
عن الوظيفة
We are looking for (Technical Support Officer) (Saudi National) to be responsible for troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of new applications, among other duties.
Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication. Responsibilities: Identifying hardware and software solutions . Troubleshooting technical issues . Diagnosing and repairing faults . Resolving network issues .
اقرأ الوصف كاملاً
Installing and configuring hardware and software . Speaking to customers to quickly get to the root of their problem . Providing timely and accurate customer feedback . Talking customers through a series of actions to resolve a problem . Following up with clients to ensure the problem is resolved . Replacing or repairing the necessary parts .
Supporting the roll-out of new applications. Qualifications : Bachelor degree of computer science or related field is a must . Must be Saudi National . Fresh graduate our out of work for more than three months . Must be based in Riyadh ,Saudi Arabia . Must have IT background or Experience .