T24 Operations Analyst
- المدينة
- الرياض
- نوع العمل
- حضوري
- تاريخ النشر
- خلال الأسبوع
- المجال
- الإدارة والعمليات
عن الوظيفة
Job Summary We're seeking an experienced T24 Operations Analyst to join our team. The ideal candidate will have in-depth knowledge of Temenos T24 core banking system and experience in analyzing, resolving, and preventing operational issues. Key Responsibilities 1.
Monitoring and Troubleshooting: Monitor T24 system performance, identify issues, and troubleshoot problems to minimize downtime. 2. Incident Management: Analyze, resolve, and document incidents related to T24, ensuring timely resolution and communication to stakeholders. 3.
اقرأ الوصف كاملاً
Problem Management: Identify root causes of recurring issues and implement corrective actions to prevent future occurrences. 4. System Maintenance: Perform routine system maintenance tasks, such as patching, updates, and backups. 5. User Support: Provide level 2 support to T24 users, resolving technical issues and answering system-related questions. 6.
Process Improvement: Continuously review and improve T24-related processes, ensuring alignment with industry best practices. 7. Reporting and Analytics: Generate reports and analyze data to identify trends, issues, and opportunities for improvement. Requirements 1. Bachelor's degree in Computer Science, Information Technology, or related field. 2.
Minimum 2+ years of experience in T24 operations, support, or analysis. 3. In-depth knowledge of Temenos T24 core banking system, including its architecture, components, and configuration. 4. Strong analytical, problem-solving, and communication skills. 5. Ability to work independently and as part of a team.