Tamayyaz - Telephone Operator "Swiss Service Agent" - Saudi Only
- المدينة
- مكة المكرمة
- نوع العمل
- حضوري
- تاريخ النشر
- 10 أغسطس 2026
- المجال
- الإدارة والعمليات
عن الوظيفة
List of Responsibilities and Duties: Reporting to Assistant Swiss Service Manager, responsibilities and essential job functions include but are not limited to the following: Provide and dispatch immediate actions to all guest concerns. Ensure follow-up of action is completed with-in the quoted time.
Work with related departments to ensure efficiency in meeting guests needs. Promotes hotel services and amenities to encourage an exceptional resort experience. Work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guest’s experience.
اقرأ الوصف كاملاً
Able to contribute to a team environment by assisting co-workers in all departments related to the call center. And ensuring the attention to detail is recorded with each guest’s issue. Handling all wakeup call requests 24/7 Handling emergency call’s and calling the hotel doctor when needed 24/7 Tamayyaz Program is for Saudi Nationals Only.
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience. Basic English skills are a must. Strong passion for the Hospitality Field. Excellent interpersonal and communication skills. Is a team player that contributes to and proactively assists co-workers.
Ability to work a flexible roster depending on departmental needs. Ability to focus attention on guest needs, always remaining calm and courteous.