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Fakeeh Care

المدينة
غير محددة
نوع العمل
حضوري
تاريخ النشر
11 يونيو 2026

عن الوظيفة

Key Responsibilities and Duties: 1. Patient Care: - Responsible for opening files for new patients. - Responsible for making patient appointments (including cancellations and rescheduling). - Responsible for registering patients upon arrival for appointment. - Responsible for informing other members of healthcare team when walk-in patient arrive.

- Responsible for checking that all valid documents are current, available and scanned into the system including insurance approvals. - Responsible for answering phone at their assigned desk/reception. - Responsible for receiving and handling cash payments.

اقرأ الوصف كاملاً

Responsible for preparing and totaling all bills then handover to the Insurance and finance coordinator and accurate balance of all transactions carried out during the shift 2. Call Center Functions: Answering phone calls through call center line Transferring calls to relevant department Contacting physicians to confirm duties from OPD Calendar 3.

Other duties as assigned within the scope of responsibility and requirements of the job. Job Requirements Skills and Abilities: Must be able to clearly communicate with patients and their families, physicians and all other staff.

Experience: 0 – 2 years’ experience in a customer service related field preferable Education: Bachelor Degree in Business Administration or related field. Language: Excellent command of oral and written English and Arabic. Licenses / Certifications: N/A