AV Technician

SCOPE · Set up, operate, and dismantle professional AV equipment for meetings, conferences, weddings, gala dinners, and live entertainment · Operate sound, lighting, and video systems during live events with precision and attention to detail · Ensure optimal performance of microphones, speakers, mixers, lighting consoles, LED walls, projectors, and display screens · Provide discreet, professional on-site technical support for VIP guests and high-profile events · Anticipate event requirements and proactively address AV needs before and during functions · Troubleshoot technical issues quickly and effectively to minimize any guest impact · Maintain AV equipment to five-star standards of cleanliness, safety, and functionality · Collaborate closely with Events, Banquets, Entertainment, IT, and external vendors · Support conference rooms, boardrooms, in-room AV systems, and resort-wide digital displays · Maintain accurate inventory records and report maintenance or replacement needs · Adhere strictly to resort brand standards, health, and safety regulations Skills & Competencies · Exceptional attention to detail and quality control · Strong communication and interpersonal skills · Calm, composed, and professional under pressure · Service-oriented mindset aligned with five-star hospitality values · Ability to work independently and as part of a team General / Miscellaneous: · Professional appearance and behavior · Calm and confident under pressure · Proactive, reliable, and results-oriented · High level of integrity and accountability