IT Quality Supervisor
- المدينة
- جدة
- نوع العمل
- حضوري
- تاريخ النشر
- 4 أكتوبر 2026
- المجال
- الجودة والتفتيش
عن الوظيفة
Supervise IT quality assurance and testing activities to improve solution reliability and release readiness. Develop and maintain testing standards, quality controls, acceptance criteria, and defect management practices across IT projects, products, and changes.
Provide evidence-based quality assessments to management and authorized release stakeholders, and coordinate improvements with the teams responsible for implementation. Job Responsibilities: Quality Assurance Standards & Controls Develop and maintain IT quality assurance frameworks, testing standards, documentation requirements, and quality checkpoints.
اقرأ الوصف كاملاً
Define testing acceptance criteria with relevant business and technical stakeholders. Establish defect classification, tracking, and escalation practices. Align quality procedures with IT policies, information security requirements, and change controls.
Submit proposed quality standards and material changes to the Manager for review and the applicable approval process . Testing Management & Execution Oversight Supervise the preparation of test strategies, plans, cases, data requirements, and execution schedules.
Coordinate requirements validation and confirm that requirements can be tested against agreed acceptance criteria. Supervise system integration testing, regression testing, performance testing, and other applicable testing activities. Coordinate UAT with business stakeholders, ensuring results and business acceptance decisions are documented.
Monitor testing progress, defects, retesting, and unresolved quality risks. Coordinate post-release validation with relevant technical and operational teams. Quality Readiness & Defect Management Assess testing outcomes against agreed acceptance criteria and provide documented QA sign-off or a recommendation identifying unresolved concerns.
Ensure business UAT sign-off is obtained from the authorized business owner. Provide quality evidence to the authorized release or change approval body to support go-live decisions. Escalate material defects, incomplete testing, and quality risks to the Manager and relevant delivery stakeholders.
Track defect remediation and root-cause actions with the responsible technical teams. Quality Performance & Continuous Improvement Define and monitor quality KPIs, including test coverage, pass rates, defect leakage, release stability, and rework. Analyze recurring defects and quality-related incidents to identify improvement opportunities.
Recommend improvements to requirements clarity, testing practices, quality controls, and automation. Track the effectiveness of agreed quality improvement actions. Provide quality results and readiness assessments to the PMO Supervisor for inclusion in project reporting.
Stakeholder Coordination & People Supervision Coordinate testing priorities and dependencies with project managers, business analysts, product owners, developers, infrastructure teams, and business users. Assign workloads, coach quality resources, and support knowledge transfer.
Provide management with clear quality-risk reports and remediation recommendations. Maintain testing records and provide quality evidence to the Governance Specialist when required for audit or compliance reviews. Educational Background & Certifications Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.
Professional certifications in software testing, quality assurance, Agile, or IT service management are preferred. Experience 5–7 years of experience in software testing, quality assurance, IT delivery quality, or related roles. Experience supervising test execution or quality workstreams across multiple systems or projects.
Experience with test management tools, release quality controls, and structured defect management is preferred. ured defect management practices is preferred.