IT Planning & Governance Manager

Job Responsibilities Key Accountability Areas Responsibilities Technology Governance Control IT demands within available resources and funding constraints, based on their alignment with IT strategic objectives, enterprise worth, and risks Manage and control the technical selection criteria of IT suppliers, management of supplier relationships, and management of contracts, review, and monitor supplier performance for effectiveness and compliance.

Ensure the IT functions are compliant with organizational policies, regulations, and procedures Oversee the development and adherence to IT policies, processes, standards, and procedures Continually identify, assess, and reduce IT-related risk within levels of tolerance set by enterprise executive management Ensure alignment with internal and external audit requirements by coordinating technology‑related audit activities, preparing required documentation, and supporting audit reviews across systems, applications, and infrastructure Provide Project Management support to all IT projects by running the IT PMO in line with best practices and market norms.

Performance Management Responsible for controlling the performance and reporting target vs actual KPIs progress of all IT functions to ensure no deviations in IT functions and key initiatives of KPIs. Monitor the health of IT functions by reporting on KPIs, departmental operational metrics, and audit findings, and ensure efficient solutions are applied.

Monitor and report IT compliance or non-compliance to organizational policies and regulations Define and communicate quality requirements in all cases, procedures, and related enterprise outcomes, including controls, ongoing monitoring, and the use of proven practices and standards in continuous improvement and efficiency efforts Projects & Portfolio Management Execute the strategic direction set for investments in line with the enterprise architecture vision and the desired characteristics of the investment and related services portfolios and consider the different categories of investments and the resources and funding constraints Evaluate, prioritize, and balance programs and services, managing demand within resources and funding constraints, based on their alignment with IT strategic objectives, enterprise worth, and risks Ensure adherence to the appropriate governance functions related to the enterprise PMO guidelines, policies, and practices Review the scope for improvement in strategic project management processes such as (Infrastructure services projects, service delivery processes, etc.) and project performance, drawing out lessons learned and recommending changes where necessary, ensure motivation and a drive for excellence are built in the project management and delivery Maintain fundamental decision-making practices for prioritizing demand, allocating staff, and assessing capacity to reduce delivery issues and increase resource utilization.

Monitor the project scope, and project targets/objectives to translate desired business benefits into clear and achievable project objectives Provide Weekly Reporting of Project status within IT and perform the needed follow-up, escalation, and work with the IT team to perform corrective measures for at risk projects Planning & Strategy Contribute to the design and implementation of the department’s strategy and roadmap by providing function-specific inputs Establish and implement the function’s operational plans in support of the department’s overall strategic plan and KPIs Monitor the department’s progress periodically, assess the progress of key projects/initiatives, and guide the team to resolve issues/challenges in achieving the planned objectives Budget Participate in the department’s annual budgeting cycle and process Contribute to utilizing the department’s budget effectively, and report accurately on progress made and challenges encountered Investigate and propose implementing strategies that result in a positive financial impact for the directorate/department and mitigate financial and operational risks Policies, Processes & Procedures Manage the development and implementation of the department’s policies/controls covering all areas of activity so that all relevant procedural/legislative requirements are fulfilled Manage the department’s activities to ensure compliance with stipulated policies and procedures.

Lead the management of change through continuous improvement of the department’s systems and processes considering leading practices, changes in technology, business environment, etc.

People Management Manage, guide, and assist direct reports to perform their functional operations Participate in identifying and recruiting key talent for the department Promote a high-performance working environment embracing values Educational Background and Certifications: Bachelor's degree in computer science or any related field is required.

Master's degree in computer science/business administration or equivalent is preferred Experience: 7-10 years of experience in Information Technology, with at least 2 years of experience in a managerial position