Clinic Services Coordinator (Medical Center - Al Khobar)
- المدينة
- الخبر
- نوع العمل
- حضوري
- تاريخ النشر
- 15 سبتمبر 2026
- المجال
- القطاع الصحي
عن الوظيفة
Duties and Responsibilities: -Greets the patient and courteously ask for his/her complaints. -Schedule upcoming appointments and confirm scheduled appointments every day. -Identify patients by requesting their national ID/ Iqama and patient full name. -Ask for a type of coverage (Cash, Insurance, Aramco).
If the patient is Insurance, to check eligibility of coverage at the supported platforms. -Scans patient Identification and enter it in the patient electronic record. -Create new patient file for clinic visit. -Charge services entered by the physician.
اقرأ الوصف كاملاً
-Provides assistance to the patient whenever needed for location of Pharmacy, Laboratory, Radiology department and other areas in the hospital. -Schedule re appointments or refer the patients to another clinic upon receiving notice from the clinician that he/she will not be available at the due appointment time.
-Answer department Telephone/Phone calls and texts, using correct salutations and telephone etiquette. -Ask patients if they need to Print invoice bills. -Receiving or replaying an email from our department regarding updating information. -Discuss cost of service, insurance coverage and payment options with patients.
-Work as a team player to ensure patient receive the best service. -Maintain quality service. -Maintain a clean and neat reception area. -Informing patients about delays and the approximate waiting time. -Follow orders from superior. -Professional manner and appearance. -Updating and verifying patient information at every visit.
-Respect patient rights by maintaining their confidentiality. -Data entry tasks that are related to the provided services. -Provide personalized coordinated care, and support for staff and families. -Treat people with dignity, compassion, and respect despite their religion, color and background. QUALIFICATIONS: -Diploma /Bachelor’s degree.
PROFESSIONAL EXPERIENCE: -At least 1year experience working as a receptionist. -Typing skill and computer knowledge is essential.